Global Support Network
Service & RMA.
Comprehensive hardware support, service center locations, and seamless Return Merchandise Authorization (RMA) process.
Service Centers
Apollo Vision Tech operates certified service centers across major zones to ensure rapid deployment of replacement parts and expert engineering support. Bring your device to any authorized hub for immediate assistance.
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New York HQ Center
120 Broadway, Manhattan, NY 10271
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Texas Technical Hub
400 W 15th St, Austin, TX 78701
Service Request Form
Facing issues with your display? Fill out the form below to create a support ticket. Our L2 Support Engineers will contact you within 24 hours.
Product Return (RMA)
Standard Return Protocol
If hardware replacement is approved by our engineers, you will be issued a Return Merchandise Authorization (RMA) number. Returns without an RMA will be rejected at the warehouse dock.
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1
Get RMA Number
Approved via the Service Request form.
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2
Package Securely
Use original pallet and LTL freight requirements.
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3
Attach Label & Ship
Clearly display the RMA # on the outside of the box.
RMA Tracking
Track Your Repair/Replacement
Enter your unique RMA Ticket ID below to check the real-time status of your hardware repair or replacement dispatch.